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Hawaiian Electric Companies Geared Up For Hurricane Season, Urge Customers To Prepare

Hawaiian Electric urges customers to be prepared as Hurricane Douglas approaches

As Hurricane Douglas approaches the islands with the potential for high winds and heavy rains, Hawaiian Electric is proactively preparing to respond, and customers should have their emergency plans in place.

The company is closely monitoring Hurricane Douglas' movement to move crews and equipment to areas most likely to be affected. Forecasts show that wind and heavy rain could reach Hawaii Island on Sunday morning. Impacts to the other islands are expected as early as Sunday afternoon.

Customers should review family and business emergency plans, ensure they have supplies they need on hand, and keep close watch on the development of the storm system.

As the storm approaches, consider the following:

  • Unplug electric appliances you may not need or use until the storm has passed or until power is restored
  • Check emergency equipment such as flashlights, emergency generators, battery-operated (hand-crank or solar) radios, light sticks, and lanterns to be sure they are operational and buy extra batteries
  • Stock up on non-perishable foods, medications, personal hygiene, sanitary and baby supplies to last 14 days
  • Keep a first aid kit and special medications
  • Pack COVID-19 safety supplies like face cloth coverings, disinfecting supplies, and hand sanitizers in case you need to evacuate
  • Pack a manual can opener and bottle opener
  • Turn your refrigerator/freezer to the coldest setting; in the event of a power outage, food will keep fresh longer
  • Stock an ice chest with ice or frozen ice packs
  • Store matches or a lighter in a waterproof container
  • Keep a whistle to signal for help
  • If you own a pet, have extra pet food and water

Especially since the onset of COVID-19, residents are urged to shelter in place. Space in emergency shelters will be limited by social distancing requirements and availability of emergency supplies.

Actions to take to prepare the outside of the home include:

  • Tie down or store loose objects
  • Bring potted plants inside
  • Remove and store lanai furniture
  • Push deck furniture into the pool
  • Cover all windows and door openings with boards, shutters, or other shielding materials
  • Wedge a dowel or a piece of broom handle into the track of sliding glass doors to secure them
  • If you have a rooftop photovoltaic system, consult with your licensed solar contractor regarding normal and emergency operation procedures for your solar system. As a safety precaution, most photovoltaic systems are designed to safely shut down during outages. PV systems typically have monitoring systems that allow owners to check on the status of their system.

Home health care patients should discuss emergency plans with their physicians or agency representative beforehand and make appropriate arrangements. If necessary, make prior arrangements with a hospital or emergency facility to stay there if you must evacuate.

Storm shelters generally only provide first aid, not nursing care or medical assistance. If you must go to a hospital or emergency facility, be sure to take your medicines, medical equipment and COVID-19 supplies. If the situation is life threatening, call 911.

More electrical safety and preparation tips are available in the company's Handbook for Emergency Preparedness, available in five languages, at www.hawaiianelectric.com/prepare.





About Hawaiian Electric Company (HECO)
For more than 100 years, Hawaiian Electric Company has provided the energy that has fueled the islands' development from a Hawaiian kingdom to a modern state. Hawaiian Electric Company, Inc. (HECO), and its subsidiaries, Maui Electric Company, Ltd. (MECO), and Hawaii Electric Light Company, Inc. (HELCO), serves 95% of the state's 1.2 million residents on the islands of O`ahu, Maui, Hawai`i Island, Lana`i and Moloka`i.

The energy we use is an essential but limited resource necessary to maintaining our quality of life. In a changing world, Hawaiian Electric has evolved to offer more than electricity.

Today, the company also provides energy solutions to help customers save money and use energy more efficiently. Hawaiian Electric also continues to pursue the use of more clean, renewable energy alternatives to help ensure a sustainable future for our islands.

COMMUNITY COMMITMENT

Hawaiian Electric Company is dedicated to our community in which we live, work and serve. Rooted in Hawaii and one of the largest companies in the State, Hawaiian Electric takes the concept of malama pono -- to care for and serve -- to heart. The company and our employees have a long tradition of contributing with dollars, time and talent. Corporate citizenship is crucial to Hawaiian Electric's overall business plan because strong communities are essential to the success of the company, our employees and our customers.

Company and employee volunteerism is encouraged and every month, employees walk, run or provide manpower to dozens of non-profits throughout the State. Hawaiian Electric's corporate giving philosophy gives priority to projects that help families, promote education and protect the environment.

The company also sponsors robotics programs and events that promote STEM (Science, Technology, Engineering & Mathematics) education, as well as the SunPower for Schools program bringing solar electric power to select schools, the Solar Sprint event where students design, build and race cars using solar power, and the Home Energy Challenge, a school-based competition encouraging elementary school students and their families to reduce energy use at home, among other programs.

For nearly a decade, Hawaiian Electric volunteers have provided manpower, bucket trucks and ladders to install Christmas lights at the Kaimuki Community Park and playground before the annual Kaimuki Christmas Parade in December.

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