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Satellite city halls and driver licensing centers close to in-person services

HONOLULU -- The city's Department of Customer Services announced today that it will be suspending for two weeks all face-to-face visits to its offices on Oahu, beginning Thursday, Aug. 27.

The suspension includes in-person transactions at driver licensing centers and satellite city halls.

The temporary closure complies with Mayor Kirk Caldwell's emergency stay-at-home, work-at-home orders that will remain in effect through Wednesday, Sept. 9 to help curb the spread of the coronavirus.

"To comply with the orders, there will be no in-person transactions performed at our service centers," said Sheri Kajiwara, director of the city's Department of Customer Services. "All city business that can be done via alternate means can continue."

Only appointments during the two-week closure period will be canceled. Efforts will be made to reschedule those affected as a priority. Appointments will be honored after the orders are lifted as scheduled.

Department staff will continue to process online and mail-in applications, payments as well as perform other administrative functions.

The city urges residents to take advantage of its online and off-site options for government services. A list of services can be viewed at

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