Contact Us  Subscribe  COUPONS 
Stand-by service launched at all nine satellite city halls


HONOLULU — A new stand-by service is set to roll out today at all satellite city halls across Oahu.

The stand-by option is offered to customers who are struggling to get satellite city hall appointments for services that require in-person visits.

These services include complex motor vehicle transactions such as ownership transfer, lost title, registration difficulties, and the renewal of a driver’s license or state identification card.

Customers can now stand-by to fill appointment slots that become available from cancellations at satellite city halls, where the average no-show rate is estimated at 30 percent. Customers must check in at the entrance with a satellite city hall staff member and follow social-distancing guidelines.

“While we anticipate our stand-by service will help customers, we also want to remind everyone that customers with appointments have priority, and that same-day service is not guaranteed for customers on stand-by,” said Nola Miyasaki, director of the city’s Department of Customer Services.

The stand-by option follows the addition of Express Window service at the satellite city halls for simple transactions that do not require an appointment, such as routine motor vehicle renewal transactions, bus pass sales, water bill and property tax payments, spay and neuter certificate, and disability parking permits.

The stand-by service is also being offered on a limited, first-come, first-served basis at the Kapalama Driver Licensing Center, Kapolei Driver Licensing Center and Koolau Driver Licensing Center.

The City and County of Honolulu is faced with meeting demand this year for an estimated 173,110 driver’s licenses, learner’s permits and state IDs that require in-person renewal transactions.

For more information, visit
honolulu.gov/csd.

Like Our Facebook

  • RELATED LINKS
    • Kaimuki Hawaii.Com Home Page
      View our featured events, news, businesses and primary links on our home page.
    • Featured Sponsors Offers
      Great offers from our sponsors who support the Kaimuki Honolulu, Hawaii community. More...
    • Kaimuki Hawaii Directory
      View Kaimuki, Hawaii primary directories. businesses, non profits, public, government and jobs.
    • Calendar
      Check out things to do in Kaimuki on the calendar of events.
    • News
      Keep up with the latest news and happenings in your Kaimuki community.
    • Kaimuki Hawaii Featured Pages
      View our directory of feature pages showcasing all the great things Kaimuki, Honolulu, Hawaii has to offer. Go Green in Kaimuki, restaurants, shopping, WiFi Hot Spots, fitness, health, real estate, home and garden, 80+ more directories... More...

    Please send questions about this website to
    Copyright© 2005 - 2021 KaimukiHawaii.com. All rights reserved.
    Terms of Use / Legal Disclaimer / Privacy Statement
    Site Designed and Managed by MacBusiness Consulting