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City urging residents to update expired driver's licenses and state IDs

HONOLULU -- O‘ahu residents are urged to schedule appointments to renew their Hawai'i driver's licenses, identification cards, and learner's permits as soon as possible.

The urging comes as the Governor's latest emergency proclamation, which allows waiver of expired identification documents, is set to expire on Oct. 4 at 11:59 p.m.

"If your driver's license, state ID, or learner's permit is overdue, it's time to renew," said Nola Miyasaki, director of the city's Department of Customer Services. "We have opened up extended hours and Saturdays to accommodate more appointments for driver's licenses, state IDs and learner's permits."

O‘ahu residents could face penalties and other major ramifications if they don't update their driver's licenses, state IDs, and learner's permits before Oct. 4.

When the state's latest executive order expires on Oct. 4, residents would not be able to renew a driver's license that has been expired one year. They would have to start over the process for getting a driver's license, which includes taking the written test and the road test.

If the original expiration date on their driver's licenses is 90 days past due, they would be fined $5 per month for up to a year. The fines would have to be paid before the expired license can be renewed.

To avoid the possibility of paying fines or having to start over the process, O‘ahu residents are encouraged to take advantage of the extended hours at driver licensing centers, which are operating from 7 a.m. to 5 p.m. Monday through Friday. Select satellite city halls are also open for Saturday appointments to renew driver's licenses, learner's permits, and state IDs.

Customers can use the city's AlohaQ appointment reservation system to schedule visits six months in advance. Customers are encouraged to check the page frequently for cancellations. Customers are also encouraged to stick to their scheduled appointments by showing up for them.

Stand-by service is offered to offset customer cancellations and no-shows, but same-day service is not guaranteed.

Since March 2020, more than 90,000 driver's licenses, learner's permits, and state identification cards have expired and have not been renewed.

For more information, visit: www.honolulu.gov/csd

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